Organizational Development and Performance provides leadership, direction, training, and expertise to facilitate systemic, team, and individual improvement throughout the organization.
What does this mean? The City of Renton prioritizes developing employees’ skills, knowledge, and abilities. In support of the city’s vision, mission, and business plan, the desired outcome creates a culture of continuous learning, improvement, and an engaged, collaborative, and highly skilled workforce, providing outstanding customer service across all departments.
The employees’ connection to their work, to one another, and to the community, combined with their talents and expertise, results in improved processes, programs, services, and experiences delivered to our customers.
Program and training hours and unique employees served from 2019 through 2023
Core Services Focus
Lean Training
Mayor Armondo Pavone congratulates city staff who completed Lean training in 2022.
Lean is a continuous improvement methodology based on five key principles to eliminate waste and increase value designed to improve processes and quality from the point of view of the customer. The five principles are value, value stream, flow, pull, and perfection.