Utility Billing

For residential customers who have already had water service suspended for non-payment, and a heat-related alert is issued by the National Weather Service, options for reconnection are available. Reconnection requests can be made by contacting utility billing at 425-430-6852 or ub@rentonwa.gov.

The utility billing division provides customer service, billing, and revenue collections for water, sewer, surface water, and a pass-through charge for King County Sewer Treatment. Utility bills are generated and distributed the first week of every month and due 25 days later.


Billing by Property Type

Residential Properties

Residential Properties

Single family residences are homes designed to house one family per unit. This includes detached single family homes as well as townhouses and duplexes that are serviced by individual water and power meters. Residential utility rates include water, sewer, surface water management, and King County sewage treatment. 

If you live in the city limits of Renton, garbage service is mandatory per Renton Municipal Code. The city contracts with Republic Services to provide garbage, recycling, and organic waste removal. Garbage and recycling is picked up every other week and organic waste is collected weekly. Direct all questions regarding garbage, recycling, and organics to Republic Services at 206-777-6440.

 

Residential Rental Properties

Residential Rental Properties

Residential rental property owners are required to have a permit issued by the Community and Economic Development department. This permit is renewed annually. To obtain a permit, apply and contact the Rental Registration program at 425-430-7259 or rentalregistration@rentonwa.gov

City Resident Information

New Property Owner Information

Addresses in Renton city limits are billed for water, sewer, surface water, and for a pass-through charge for King County sewer treatment. It is the property owner's responsibility to notify the City of Renton of new ownership and address changes per RMC 8-2-1(A)(4). Complete and submit the Ownership Change form(PDF, 1MB) to ub@rentonwa.gov

All services may not be provided solely by the city but by a combination of local water districts and the city. Bills are generated and distributed the first week of every month and due 25 days later. Call 425-430-6852 for addresses in the greater Renton area.

Note: Garbage service is billed separately by Republic Services. Republic bills for residential customers on a quarterly basis and for non-residential properties every month. Contact Republic Services at 206-777-6440.

Benson Hill Area, south of Petrovitsky
Soos Creek Water and Sewer: 253-630-9900

Fairwood and Maple Valley Highway Areas
Soos Creek Water and Sewer: 253-630-9900
Cedar River Water District: 425-255-6370

Renton Highlands Area, East of Duvall Ave
Water District 90: 425-255-9600

West Hill, Skyway and Bryn Mawr Area
Skyway Water and Sewer: 206-772-1580
Seattle Utilities: 206-433-1849

Gas and Electric Service

Puget Sound Energy
888-225-5773
www.pse.com
customercare@pse.com
TTY (for hard of hearing/speech disorders): 800-962-9498
Telecommunications Relay Service: 866-831-5161

Other Services

Comcast
800-COMCAST (1-800-266-2278)

CenturyLink
800-366-8201

DirecTV
866-810-7892

Vonage
877-618-1197

Nextiva
800-799-0600

Hughes Net
877-699-5895

 

Non-Residential Properties

Non-Residential Properties

Non-residential refers to office buildings, shopping centers, industrial parks, churches, mobile home parks, and hotels.

Alternate Tenant Billing Form(PDF, 428KB)

The city contracts with Republic Services to provide mandatory garbage and recycling. Garbage and recycling is picked up weekly for non-residential properties. Call Republic Services at 206-777-6440 for garbage related questions.

 

Multi-Family Properties

Multi-Family Properties

Multi-family homes include apartment buildings, townhouses, condominiums, and shared housing.

These buildings may be communities or merely a collection of separate entities. These units may have 3+ units in the complex and have shared water meters or water meters that service an entire building.

Tenants in multi-family units may receive a utility statement from a company other than the City of Renton. The city does not regulate these third-party billing agencies and questions should be directed to the company issuing the statement or to the leasing office for an explanation of charges.

The city contracts with Republic Services to provide mandatory garbage and recycling services. Call Republic Services at 206-777-6440 for any questions regarding billing, pick up days, change in service, and any other garbage or recycling questions.

 

Landlord/Tenant Information

Landlord/Tenant Information

 

 


General Information

Utility Billing Rates

Reduced Rates

The City of Renton offers reduced rates for water, wastewater, surface water, and garbage for low-income senior citizens (61 and over), and low-income disabled citizens.

There is also a special permanent animal license(PDF, 31KB) available for residents with pets who meet these same qualifications.

The current yearly income limit is $84,000 per year for one resident and an additional $5,000 per year for each additional resident. Qualified residents should fill out a Reduced Rate Application(PDF, 591KB) . For more information or rate questions, contact utility billing at 425-430-6852.

A tax rebate is automatically issued to approved reduced rate customers and is also available for citizens that meet these reduced rate qualifications but do not receive a utility bill from the city. Proof of payment of other utilities is required for this rebate (i.e. PSE, Comcast, Qwest statements, etc.). The application deadline for a utility tax rebate is June 15 and must be re-applied for every year. 

Community Resources for Senior and Disabled Residents

 

Forms