Utility Billing

For residential customers who have already had water service suspended for non-payment, and a heat-related alert is issued by the National Weather Service, options for reconnection are available. Reconnection requests can be made by contacting utility billing at 425-430-6852 or ub@rentonwa.gov.

The utility billing division provides customer service, billing, and revenue collections for water, sewer, surface water, and a pass through charge for King County Sewer Treatment. Utility bills are generated and distributed the first week of every month and due 25 days later.

Utility Rates

Reduced Rates and Tax Rebate

The City of Renton offers reduced rates for water, wastewater, surface water, and garbage for low-income senior citizens (61 and over), and low-income disabled citizens.

There is also a special permanent animal license(PDF, 31KB) available for residents with pets who meet these same qualifications.

The current yearly income limit is $84,000 per year for one resident and an additional $5,000 per year for each additional resident. Qualified residents should fill out a Reduced Rate Application(PDF, 584KB). For more information or rate questions, contact utility billing at 425-430-6852.

A tax rebate is automatically issued to approved reduced rate customers and is also available for citizens that meet these reduced rate qualifications but do not receive a utility bill from the city. Proof of payment of other utilities is required for this rebate (i.e. PSE, Comcast, Qwest statements, etc.). The application deadline for a utility tax rebate is June 15 and must be re-applied for every year. 

Community Resources for Senior and Disabled Residents

Utility Billing Forms

 

 

Billing by Property Type

Residential

Residential Properties

Single family residences are homes designed to house one family per unit. This includes detached single family homes as well as townhouses and duplexes that are serviced by individual water and power meters. Residential utility rates include water, sewer, surface water management, and King County sewage treatment. 

If you live in the city limits of Renton, garbage service is mandatory per Renton Municipal Code. The city contracts with Republic Services to provide garbage, recycling, and organic waste removal. Garbage and recycling is picked up every other week and organic waste is collected weekly. Direct all questions regarding garbage, recycling, and organics to Republic Services at 206-777-6440.

Residential Rental Properties

Residential rental property owners are required to have a permit issued by the Community and Economic Development department. This permit is renewed annually. To obtain a permit, apply and contact the Rental Registration program at 425-430-7259 or rentalregistration@rentonwa.gov

Landlord/Tenant Information

City Resident Information 

Non-Residential

Non-Residential Properties

Non-residential refers to office buildings, shopping centers, industrial parks, churches, mobile home parks, and hotels.

Non-Residential Billing Form(PDF, 428KB)

The city contracts with Republic Services to provide mandatory garbage and recycling. Garbage and recycling is picked up weekly for non-residential properties. Call Republic Services at 206-777-6440 for garbage related questions.

 

Multi-Family

Multi-Family Properties

Multi-family homes include apartment buildings, townhouses, condominiums, and shared housing.

These buildings may be communities or merely a collection of separate entities. These units may have 3+ units in the complex and have shared water meters or water meters that service an entire building.

Tenants in multi-family units may receive a utility statement from a company other than the City of Renton. The city does not regulate these third-party billing agencies and questions should be directed to the company issuing the statement or to the leasing office for an explanation of charges.

The city contracts with Republic Services to provide mandatory garbage and recycling services. Call Republic Services at 206-777-6440 for any questions regarding billing, pick up days, change in service, and any other garbage or recycling questions.

Landlord-Tenant Information

 

 

 

Contact Us

Phone

425-430-6852

Fax

425-430-6855

Email

ub@rentonwa.gov

In-Person Hours

Monday - Friday
8:30 a.m. to 4:00 p.m.

Phone Hours

Monday - Friday
8:00 a.m. - 5:00 p.m.

Pay Your Bill Online

Click here to pay your utility bill online

Civic Pay

Garbage Services

Republic Services

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