COVID-19 Resources

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COVID-19 Resources
Posted on 04/09/2020
COVID-19 Resources

City of Renton Seal

Last update: April 8, 2020

COVID-19 Advisory

If you think you were exposed to COVID-19, contact your primary care provider and call 1-800-525-0127 and press # for next steps.

Unless it is an emergency, do not go to your nearest emergency room without calling ahead so they can take steps to provide you with the right treatment and protect others from a possible exposure.

Mayor Armondo Pavone is publishing a daily COVID-19 update with news on how the city is working to combat the pandemic. The e-newsletter as contains links to resources and other information.

Important Renton Phone Numbers

  • City Hall/City Clerk: 425-430-6400

  • Business Licensing & Tax: 425-430-6851; filelocal-wa.gov

  • Permitting, General: 425-430-7200

  • Utility Billing: 425-430-6852; rentonwa.gov/ub

 

Business Support - City of Renton Resources

Mayor Pavone sent a letter of support to local business owners directing them to resources that could help them through these tough times.

In the letter the mayor explains the actions the city can take to assist small businesses and which actions full under the responsibility of the state and federal governments. For example that are responsible for the Families First and CARES Act federal legislation recently adopted by Congress. The state’s resources page has a section specifically for businesses and workers with information on several of these programs.

Business assist

(posted 04/06/20) The city’s economic development team, led by Cliff Long, has taken several steps to provide help, starting with providing access to resources contained in the Federal CARES Act.

Start Up 425, our consortium of economic development partners, including Renton, Bellevue, Kirkland, Redmond and Issaquah, has agreed to share the cost of hiring Business Impact Northwest (BIN) to provide technical resources and support to Renton businesses. We have designated one staff member to serve as the point of contact for businesses wanting to connect with BIN. Businesses will be sent notices on (April 7) detailing this new service, which also includes a dedicated phone number and email address.

Finally, we assigned three staff members to make direct contact with local businesses to assist with their needs, and we will be doing a special outreach to Renton restaurants to help them access benefits provided by the Schultz Family Foundation.

Small Business Hotline – If you’re a Renton small business owners who needs assistance, please contact the City's Economic Development staff through the Small Business Hotline at (206) 503-1742 or by emailing thrive@rentonwa.gov.

Facebook Discussion - It's more important now than ever that we share resources and information in real time. Join the discussion and follow @RentonBusiness for more updates on resources and opportunities. This group is a networking platform for Renton's small business owners and is meant to be a safe space where business leaders can support each other and help the community thrive again.

Renton Business Minute - Take a Renton Minute to get to know the small business community. We will post short interviews with local business owners and entrepreneurs on the Visit Renton YouTube channel. Hear first-hand why they chose Renton! Email us to schedule your interview to be featured in the next Renton Minute.

Local lenders eligible to issue loans under  PPP - To find a Paycheck Protection Program lender, the SBA recommends contacting current bank or lender to see if they are offering PPP. New banks are coming on board every day. The The SBA, has a lenders list by zip code.

The Plate Fund - One-time $500 payment to restaurant workers in King County.

April 7 - Working Washington Small Business Emergency Grant  program to assist small businesses (1-10 employees including proprietor).

CED has compiled list of resources for businesses and employers.

State Resources: CARES Act, unemployment, paid leave, taxes, worker safety, small businesses & non-profits.

Small Business Administration is offering disaster assistance to Washington small businesses impacted by COVID-19.

King County Council collected information on unemployment, workers’ comp, rent/mortgage, utilities, student loans, food assistance, insurance & businesses.

March 30 – Mayor Pavone’s letter of support to local businesses.

Business Support - State and Federal Resources

State and Federal Resources

SBA Disaster Loans - Small Business Administration is offering low-interest federal disaster loans for Washington small businesses suffering substantial economic injury as a result of the COVID-19.

SBA Paycheck Protection Program​ -Paycheck Protection Program (PPP) authorizes up to $349 billion in forgivable loans to small businesses to pay their employees during the COVID-19 crisis.

Internal Revenue Service (IRS) - The IRS has tax relief information to help taxpayers, businesses, and others affected by the COVID-19. The IRS has delayed federal tax filing until July 15, and offers advice for deducting COVID-19 costs from your taxes.

 

City Hall

  • City Hall is closed to the public until further notice. Most services available via telephone and online.

  • The following facilities are closed at least through April 24: Renton Community Center, Renton Senior Activity Center, Highlands Community Center, North Highlands Community Center and Renton History Museum.

  • Public Works, Parks and Facilities shops are closed to the public until further notice.

  • Lunch program continues at Senior Activity Center. Seniors (50+) can drive through and pick up a sack lunch from 11:30 a.m. to 12:30 p.m.

  • CDC guidelines for screening employees have been implemented. Health screening questions will be asked.

  • Increased frequency for disinfecting common spaces, counters and door handles in all facilities throughout our hours of operation.

  • Enacted a telework policy for eligible employees until further notice.

  • Enacted a prohibition on enforcement of city noise restrictions on vehicles.

  • COVID-19 link added to Renton Responds app.

  • Mayor's Emergency Order #2020-3: Supporting State Moratorium On Residential Evictions for Non-Payment of Rent.

  • March 23 - Mayor’s COVID-19 update to City Council Committee of the Whole.

  • March 24 - City's response to governor's order of "Stay Home, Stay Healthy".

City Council

Councilmembers will be attending their meetings remotely. Due to security concerns, the video-conference identification number is not being shared publicly. City Hall is closed, so in-person comments will not be accepted; however, residents are encouraged to participate in variety of ways.

  • Residents may submit comments in advance to cityclerk@rentonwa.gov.

  • Residents may call 425-430-7171, enter code 0033665# to listen to the proceedings.

  • Residents may view the proceedings live on Renton’s Channel 21.

  • Residents may view the proceedings streaming live at rentonwa.gov/streaming.

  • The City Council will next meet on Monday, April 13 at 7 p.m. Committee of the Whole will meet at 6 p.m. and receive a COVID-19 update. The Finance Committee will meet at 5:30 p.m.

  • Videoconference of April 6 Committee of the Whole and regular council meeting.

Donations/Volunteering

  • Puget Sound Blood Bank is short on supplies. Find a donation event.

 

Food Banks/Resources

  • Sustainable Renton Free Grocery Store on Monday evenings.

  • South King County Food Fighters.

  • Donations to WA Food Fund to directly to provide financial assistance to three organizations that supply every food bank in Washington: Second Harvest, Food Lifeline and Northwest Harvest. The money will go toward food, materials, and personal protective equipment, as well as delivery and distribution costs.

  • King County: Emergency food access resources.

  • Sunset Community Church (1032 Edmonds Ave NE) will serve as a food distribution point in the Renton Highlands for Northwest Harvest starting April 14. It will be drive-through pick-up to minimize contract from 3-6 p.m. or as long as supplies last.

Income Tax Help

United Way of King County (UWKC ) is offering free online tax preparation services through the end of tax season.

Individuals can file taxes via UWKC’s MyFreeTaxes.com or find other free filing options at IRS's Free File.

UWKC has toll-free hotline, 1-833-540-0800, for assistance with My Free Taxes. Help is available 10 a.m. to 8 p.m. weekdays and 10 a.m. to 1:30 p.m. on weekends.

Inspections - Building and Development Engineering

Community and Economic Development Department (CED) has been receiving questions from homeowners and contractors regarding how the city is interpreting the construction-related provisions of Gov. Inslee’s Stay Home, Stay Healthy Proclamation and related guidance issued by the Governor’s Office.

  • CED has interpreted the Stay Home, Stay Healthy order to deem new residential and commercial construction as non-essential activities, except that construction of public projects (such as public affordable housing projects) and public components of private projects (such as utilities and streets intended for turnover to the city) are essential activities. Furthermore, CED has interpreted the Stay Home, Stay Healthy order to allow construction related to the order’s list of essential activities including supply chain for goods, services, and healthcare.

  • Under these interpretations, CED will continue its physical inspections associated with the following city-issued permits:

  • Building permits for occupied residential structures necessary to avoid damage or unsafe conditions;

    • Building permits for buildings that are a necessary component of the community’s supply chain for goods, services, and healthcare;

  • Engineering permits for facilities intended to be made part of the city’s public infrastructure. Such facilities include water, sanitary sewer, and stormwater utilities intended to be transferred to the city at completion and street improvements intended to be transferred to the city at completion.

  • Although CED will not be performing physical onsite inspections for new unoccupied homes or other projects not falling into the above list, some inspections can be accomplished virtually. If you are interested in more information about virtual inspections, please contact the Building Division: 425-430-7200.

  • These interpretations are valid as of March 30, 2020 under the governor’s guidance in effect as of that date. Please note that these interpretations are subject to change as more information becomes available regarding the efforts to contain COVID-19 or if further guidance is issued by the governor’s office.

 

Masks

The state Department of Health and the Centers for Disease Control and Prevention have recommended the wearing of cloth face coverings in public settings where it is difficult to maintain 6 feet of distance from others.

The two groups cited trips to the grocery store, pharmacy, hardware store, health clinic or similar places, as reasons to wear face coverings. They did not a mandate wearing a face covering, nor did they cite it as a substitute for maintaining proper social distancing from non-household members and for performing frequent hand hygiene.

They considered the cover an additional layer of protection, but caution it will not prevent the spread of COVID-19 without these other protective measures:

  • Performing frequent hand hygiene with soap and water or alcohol-based hand sanitizer

  • Avoiding touching eyes, nose and mouth with unwashed hands

  • Avoiding being around sick people

  • Practicing social distancing, especially by staying at home


  • April 3 - Guidance on Cloth Face Coverings from Department of Health.
  • April 3 - CDC Recommendation Regarding the Use of Cloth Face Coverings, Especially in Areas of Significant Community-Based Transmission.
  • WHO - When and how to use masks (World Health Organization).

Mental Health Resources/Health Care

Healthcare

Mental Health Resources

  • CDC: Managing Anxiety and Stress during COVID-19

  • CDC: Coping with a Disaster or Traumatic Event

  • SAMHSA: Taking Care of Your Behavioral Health

  • King County: Crisis Connections

  • Wash DoH: Social Distancing and Mental Health

  • Seattle Times: Community Support Resources

Online Payments

  • Business licenses, pet licenses, courts, tax and licensing and utility bills can all be paid online.

  • Business Licensing & Tax: 425-430-6851; filelocal-wa.gov.

 

Permitting

  • Permit counter is closed to the public until further notice. Applicants should use online options for payments and tracking applications.

  • Fees and permitting waived for A-frame business signs advertising curbside pick-up.

  • Permitting (General information): 425-430-7200

  • Schedule an Inspection:

Public Works

  • The Maintenance Facility is closed to the public.

  • To request service or report a problem call 425-430-7400 on weekdays between 7 a.m. and 4:30 p.m.

  • After normal business hours, call the Renton Police Department dispatch at 425-430-7500 to request assistance from an on-call representative. If the problem is an emergency, please call 911.

  • Residents can also use the Renton Responds app.

  • 20 MPH flashing school zone beacons turned off.

  • Continuity of operations measures initiated to isolate water treatment operators from other employees during work.

  • Recycling, organics and garbage services are operating normally. To protect the drivers, please bag all facial tissues and cleaning items (gloves, wipes, paper towels). To prevent sewage backups, only flush toilet paper in the toilet, not cleaning wipes or personal wipes.

  • Republic Services has put into effect new temporary guidelines for waste collection procedures in the interest of safety for both the public and their drivers. All recycling and organics materials must be placed in a cart or can; any loose, bundled, or bagged items outside of a cart or can will not be collected. Extra garbage must be placed in a cart, can, or secured in bags. Bulky waste collection and Clean Sweep collections are suspended until further notice. All collection routes are on normal schedule. Questions? Contact Republic Services at 206-777-6440.

  • Republic Services will waive late fees and penalties and will not activate any service suspensions for a period of 90 days. (March 23)

Recreation

Open

  • All parks. However, restrooms, playgrounds, sport courts, fields, and other active recreation areas within the parks are closed. (March 20)

  • Boat launch at Gene Coulon Memorial Beach Park (April 8).

  • In both parks and trails, please follow recommended social distancing and proper hand washing.

Closed

  • All restrooms playgrounds, sport courts, fields, and other active recreation areas inside city parks. (effective March 20)

  • All classes, event and activities at least through April 24.

  • Registrations through April 26 will be cancelled.

  • Refunds processing for March cancellations; April to follow.

  • Maplewood Golf Course, driving range, pro shop and River Rock Grill until further notice.

 

Renton Municipal Airport

  • Offices are closed to the public. Runway and services are operating.

  • For general information, please visit our website or call 425-430-7471 (administration) or 206-423-3715 (maintenance).

Renton Municipal Court

  • Courts are closed until further notice and staff is working remotely.

  • In-custody court hearings are no longer being held at City Hall.

  • Jail Calendar is heard via video conference with prosecutors and public defenders.

  • Work is on-going to conduct Domestic Violence No Contact Order Recalls.

  • Jury service and passport service is suspended until at least April 27.

Renton Police Department

  • Update Procedures on March 13.

  • Closed the police department lobby at city hall. Exterior walk-up window is open.

  • Only use 911 for emergencies; non-emergency reporting: 425-235-2121.

  • Public Health - Seattle & King County (206-477-3977) handles complaints of crowds of 50 or more.

  • School zone cameras turned off.

  • March 20 - Message from Chief Ed VanValey.

  • March 23 - Message from Chief Ed VanValey on Gov. Inslee's "Stay Home, Stay Healthy" order.

  • File a police report.

 

Renton Regional Fire Authority

Renton Schools

  • April 8 – Governor provides additional guidance on school closures and impact on available services.

Republic Services

  • Republic Services has put into effect new temporary guidelines for waste collection procedures in the interest of safety for both the public and their drivers. All recycling and organics materials must be placed in a cart or can; any loose, bundled, or bagged items outside of a cart or can will not be collected. Extra garbage must be placed in a cart, can, or secured in bags. Bulky waste collection and Clean Sweep collections are suspended until further notice. All collection routes are on normal schedule. Questions? Contact Republic Services at 206-777-6440.

  • Republic Services will waive late fees and penalties and will not activate any service suspensions for a period of 90 days. (March 23)

  • Businesses with Republic Services solid waste accounts and operating during “Stay Home, Stay Healthy” can call Republic Services at 206-777-6440 to request any necessary service changes including increased/decreased container size or increased/decreased frequency of service. The city's mandatory garbage code requires at least the minimum level of service (20-gallon cart) and one collection per week.

  • Businesses with Republic Services solid waste accounts and temporarily closed as a result of COVID-19, can contact Republic Services at 206-777-6440 to request a temporary COVID-19 hold on their account. No service will be provided during the temporary hold and businesses MUST NOT place any garbage or recyclables in their containers during the period that the account is on hold, as this could result in a public health problem. All COVID-19 holds will be reinstated to normal collection once “Stay Home, Stay Healthy “ order is lifted.

  • Any service level change, including COVID-19 holds due to temporary closure of business, will be shown as adjustments on the solid waste bill from Republic Services.

Restaurants - Open for To-Go or Delivery

Photo of the takeaway parking for Marianna's restaurant

 

Scams

 Unfortunately, scammers are preying on the fears surrounding COVID-19.

The Federal Trade Commission has some tips on dealing with those unwanted phone calls and emails. The state also has help with stimulus payment scams.

Shelters

Men’s Shelter & Day Center

ARISE
Catholic Community Services. Hosted by a different Renton church every month. Includes Case Management services.

Congregations for the Homeless

Space is provided on a first-come, first-served basis. Overnight services from 7:30 p.m.-7:30 a.m. Men allowed on-site at 7 p.m.

515B 116th AVE NE
Bellevue, WA 98004
(425) 289-4044

Day Center
Resource referrals, showers, laundry, meals. Open Sunday – Thursday from 8 a.m.-3 p.m.

515B 116th Ave NE Suite 174
Bellevue, WA 98004

Women’s Shelter & Day Center

Kent Hope

Resource referrals, showers, laundry, meals, healthcare. Open every day 7 a.m.-8:30 p.m.

9009 Canyon Drive
Kent, WA 98030
(253) 480-2325

The Sophia Way
Women apply for extended stay shelter online

Day Center
Resource referrals, showers, laundry, breakfast/lunch. Open every day 8 a.m.-3 p.m.

3032 Bellevue Way NE 
Bellevue, WA 98004 
(425) 896-7385

Women’s Referral Center
Check in at Angeline’s Day Center between 6-9 p.m. then transported to host locations for overnight stay. The Center offers showers, laundry, and dinner.

2030 3rd Ave.
Seattle, WA 98101
(206) 441-3210

Hospitality House
Opens at 6 p.m. every night.

1419 SW 150th St
Burien, Washington 98166
(206) 242-1860

Family Shelter & Day Center

REACH
All for shelter/day center intake.

316 S 3rd St, Renton, WA 98057
(425) 277-7594

Center of Hope Day Center
Resource referrals, showers, laundry. Open Monday – Friday 
7:30 a.m.-4 p.m.

Renton City Hall
1055 S Grady Way
Renton, WA 98057

Mary’s Place
Call 206-245-1026 for shelter referrals.

Transportation

  • March 30 - Interactive tool for riders whose routes experienced service cuts

  • March 29 - If your route was cut on March 23, are some alternative routes to consider

  • March 21 – Sound Transit service change includes new route, temporary service reductions.

  • March 20 – Sounds Transit to suspend fares on all transit modes until further notice.

  • March 19 - Sound Transit to temporarily reduce service on Link light rail, Sounder trains, some ST Express routes.

  • March 18 - Metro plans to temporarily reduce service starting Monday, March 23 to support the health of the community.

Utilities

  • City will waive late fees and penalties and will not shut off water service for a period of 90 days. (March 23)

 

Mayor's Updates


  • March 30 - Mayor Pavone's letter of support sent to local business owners directing them to resources that could help them through these tough times.

  • March 20 - Emergency Order #2020-3: Supporting State Moratorium On Residential Evictions for Non-Payment of Rent

  • March 16 - Emergency Order #2020-2: Prohibiting Enforcement of Motor Vehicle Noise Regulations For Vehicles That Support Retail, Grocery, Pharmaceutical, and Food industries

  • March 13 - Municipal Court continues all non-essential hearings

  • March 12 - Mayor's Newsletter: City takes action to address COVID-19

  • March 11 - Emergency Order #2000-1: Prohibiting Employees and Contractors Exposed To COVID-19 From City Facilities

  • March 11 - City Council to conduct March meetings via teleconference

  • March 6 - Mayor's Newsletter: COVID-19 has impacted all of us

  • March 6 - Renton takes action in response to COVID-19

  • March 6 - Mayor Pavone issues Proclamation of Local Emergency

  • February 29 - Update on coronavirus from Mayor Pavone

City of Renton Releases

 

County, State & Federal Actions

King County

COVID-19 Data Dashboard from Public Health-Seattle & King County

March 24 - King County releases new health and safety guidelines to child care providers. 

March 30 - King County postpones payment deadline to June 1 for individual property taxpayers who pay property taxes themselves, rather than through their mortgage lender. 

Don't flush trash - Wipes, paper towels, and other "unflushables" can create a sewer backup in your home. Flush only toilet paper and protect your home, the sewer system, and the environment.

COVID-19 Resources from King County

COVID-19 Resources from Public Health - Seattle & King County. Contains information in multiple languages.

King County press releases


State of Washington

April 8 - Governor's statement on Century Link field hospital redeployment.

April 8 – Governor provides additional guidance on school closures and impact on available services.

April 7 - Working Washington Small Business Emergency Grant program to assist small businesses (1-10 employees including proprietor). The grant program will provide a limited number of businesses with emergency funds of up to $10,000.

April 3 - Guidance on Cloth Face Coverings from Department of Health.

April 1 - The state is seeking to fill shortages of specific personal protective equipment (PPE) and infection-control products to support our medical system, first responders, public health and care facilities.

April 1 – Gov. Inslee issued additional guidance on the “Stay Home, Stay Healthy” order related to essential businesses. It clarifies as “essential” nannies (who are deemed essential if they are in the home taking care of children of essential workers), automotive repair facilities and limited automotive sales and leasing activities, and renewable energies. The bulletin also includes guidance that recreational fishing and golf are NOT deemed essential.

March 31 – Governor and Washington State Department of Financial Institutions announce assistance for homeowners unable to make mortgage payments.

March 30 - Department of Licensing is temporarily closing all driver licensing lobbies on March 31.

March 30 – The state has set up an online form to report non-essential businesses that violate the governor’s Stay Home-Stay Health order.

March 23 - Governor announces a stay at home order, banning all gatherings and closing all but those businesses classified by the Federal guidelines as essential. The ban will take effect on March 25 and be in place for a minimum of two weeks. The governor indicated the order is voluntary in nature, it is enforceable by law. Resident will be able to conduct essential business (shopping, doctor’s appointments) and restaurants cans still conduct business via to-go orders. [Spanish]

March 19 – Governor orders halt to elective surgeries and dental services to reserve critical equipment for COVID-19 health care workers.

March 18 – Governor waives one-week wait for unemployment benefits. 

March 17 - Governor signs bill package to support state effort combating the COVID-19 outbreak.

March 16 - Governor issues statewide shutdown of restaurants, bars and limits on size of gatherings expanded.

March 13 - Governor expands school closure/gathering ban statewide.

Governor's press releases.

Federal

March 27 - Gov. Inslee welcomes Army doctors to coronavirus field hospital in Seattle.

March 27 - Congress passes CARES Act, a $2.2 trillion federal stimulus package to aid coronavirus relied and economic stimulus.

March 22 – President approves Washington disaster declaration.

"Stay Home, Stay Healthy"

"Stay Home, Stay Healthy" is Gov. Inslee's executive order asking all state residents to stay indoors. Originally issued on March 23, for two weeks, it was extended through May 4 on April 2.

Here’s what’s allowed under the order. Please remember to keep appropriate social distancing of at least six feet.

  • Grocery shopping

  • Ordering restaurant takeout or to-go

  • Medical appointments and pharmacy pickup

  • Walking, running, biking and gardening

  • Going to gas stations, food banks, bands and laundromats

  • Going to work if your job is part of essential businesses

  • Funerals only if at a funeral home or at cemetery gravesides. Attendees are only immediate family members of the deceased, and proper social distancing by staying is maintained.

What is not allowed:

  • Attending weddings or religious services

  • Attending or playing in sports games and practices

  • Participating in any in-person leisure, hobby or social clubs

  • Going to concerts, festivals, parades, theaters, museums, art galleries or fundraisers

  • Working out at a gym or fitness center

  • Going to barbers, nail salons or tattoo parlors

If you suspect a business is in violation of the governor’s order, the state has an online reporting form. If report is about an individual or private group, use the police department’s non-emergency number 425-235-2121. In either instance, do not call 911.

 

Protective Measures

Community members are encouraged to help protect yourself as you would during any cold or flu season and take steps to reduce the spread of novel coronavirus.
  • Wash your hands for at least 20 seconds

  • When unable to wash your hands, use an alcohol-based sanitizer with at least 60% alcohol

  • Avoid touching your eyes, nose, or mouth

  • Avoid contact with people who are sick

  • Stay home while you are sick and avoid close contact with others

  • Have backup plans for work and/or childcare.

  • Cover your mouth/nose with a tissue or sleeve when coughing or sneezing

  • Clean and disinfect frequently touched objects and surfaces

If you believe you have been exposed to or have symptoms

  • Call your doctor – Do not go into the medical facility

  • Your doctor will make an assessment about next steps. If it is determined that you should be screened for COVID-19, your doctor will contact King County Public Health to make arrangements for screening.

  • Take all appropriate precautions. Do not go to work if you are sick.  Wash your hands often and do not touch your face.

Here in Renton, we’re stronger as a community when we stand together against discrimination.

People who are traveling should be aware of the impacted countries, and if they become ill after traveling, call a doctor or hospital.

Please stay informed and prepared. We’ll continue to keep our community updated via our website, Facebook and Twitter accounts.

King County Coronavirus Call Center

King County established a Coronavirus Call Center on March 3.

  • If you are in King County and believe you were exposed to a confirmed case of COVID-19, or if you're a healthcare provider with questions about COVID-19, contact our novel coronavirus call center: 206-477-3977.

  • The call center will be open daily from 8 a.m. to 7 p.m. PST.

  • For general questions about COVID-19 or Washington State's response, please call the Washington State Novel Coronavirus Call Center at 800-525-0127.

Coronavirus Fact Sheets

Public Health - Seattle & King County Novel Coronavirus Fact Sheets

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