Limited In-Person Services

We are testing our new in-person Customer Service Hub in the lobby of city hall. With some adjustments made, our hub will continue to be open Monday-Wednesday, with Renton Municipal Court clerk services available on Thursday and Friday.

We encourage continued use of our many virtual customer service options; however, we recognize not everyone has access to technology. This first step to our “new normal” will help bridge that gap.

Renton City Hall Customer Service Hub 

Monday, Tuesday, Wednesday, 9 a.m. to 3 p.m.
(Courts are closed)



  • Records request (also available online)

  • CPL renewals and applications (more information) (check/money order only for processing applications)

  • Medical kiosk is available for disposal of unwanted/expired medication

  • Forms are available for Records Requests (also available online)

  • Assistance with property release by contacting evidence or an officer to release property

Service by appointment

  • Use of computer or phone to attend virtual appointments and/or connect with appropriate Building, Planning, and Permit staff (online scheduling or call 425-430-7200)

  • Housing Repair Assistance Program (call 425-766-2017)

Currently not available at city call

Court Clerk Services

Thursday-Friday (Hub closed)
8:30 a.m. to 4:30 p.m.

  • Payments

  • Other Clerk services

  • Jury trials (in-person)


NOTE: Hearings remain virtual only. Please see your summons for instructions to participate in your virtual hearing.

What to expect on arrival

The doors to city hall remain locked. Staff will welcome you and invite you in for assistance. However, we are limiting entrance to one person per station, so you may be asked to wait outside.

Masks will be required to enter and remain inside the building.

(last update: July 9, 2021)

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