Utility Billing
The Utility Billing division under the direction of the Finance and Information Services Department provides customer service, billing and revenue collections for water, sewer, surface water, garbage and a pass through charge for King County Sewer Treatment.
Utility bills are generated on the 30th of every month and due 25 days later. Payments must be received in the City offices by or on the due date to avoid late payment charges. Please contact our Utility Billing customer service at (425) 430-6852 between the hours of 8 a.m to 5 p.m, Monday through Friday if you have questions about your bill. For question related to garbage service please contact Waste Management at (206) 243-4050.
Account Information and Paying Your Utility Bill
All City of Renton utility accounts can now access account balances and history for the past 24 months by clicking on the links in the coulumn to the right. You will need the user id and password printed on your utility statement to login to this site.
Payments can be made in the following ways:
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By Mail: Send payments to: Renton Municipal Building Utility Billing Department, 1055 South Grady Way, Renton, WA 98057
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In Person: Come to the Utility Billing Office, at Renton Municipal Building, 1055 South Grady Way, Renton - 1st Floor
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Automatic Deduction: Pay directly from your bank account. Download the
Direct Debit Application form or contact the Utility Billing division at 425.430.6852.
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OnLine Payments
: Residential and duplex properties can pay online via credit card or e-check.
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Phone Payments: All account types can pay via phone number 1-800-430-1669 using a debit/credit card or an electronic check.
Important: If you are making a payment for an anticipated water shut-off, please call the Utility Billing Department during business hours of 8:00 am to 5:00 pm at 425.430.6852 to confirm your payment.
The City of Renton offers reduced rates for water, wastewater, surface water and garbage for low-income senior citizens (61 and over), and low-income disabled citizens. The current yearly income limit is $35,000.00 per year. For more information or any rate questions, please contact the Utility Billing Customer Service at 425.430.6852 or Renton City Hall, Utility Billing Customer Service, 1055 South Grady Way, 1st Floor, Renton, WA 98057. Office hours are 8 am - 5 pm, Monday - Friday.
A tax rebate is automatically issued to approved reduced rate customers and is also available for citizens that meet these reduced rate qualifications but do not receive a utility bill from the City. Proof of payment of other utilities is required for this rebate (i.e.: PSE, Comcast , Qwest statements etc.). The application deadline for a Utility Tax rebate is June 15 and must be re-applied for every year.