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Frequently Asked Questions

What is CROWN?

CROWN, or the City of Renton Outdoor Wireless Network, is an initiative to provide the City's public safety agencies with increased capacities around the city. WIFI helps aid Police and Fire Departments by enabling increased access to information at crime scenes, as well as in situations of medical emergencies, fires, inspections, etc. As a side benefit of this effort, the City is able to, on a limited basis, make wireless access available to citizens. This service is currently available from the City's libraries, community centers, and fire stations.

For the public this is an unmanaged, unsecured, unmonitored service that connects directly to the Internet. There is no technical support or services offered with this service. To use anything other a basic Internet connection, contact local internet service providers.

What is wireless?

Wireless Internet access uses radio frequency signals to exchange information between computers and the Internet. No cables are required.

Why wireless?

Wireless allows users to access the Internet on their own computers.

How do I use wireless at the City?

The CROWN System uses the WIFI standard (also known as IEEE 802.11b and g). You will need your own laptop computer or compatibility mobile device with built-in WIFI, or you will need to install a WIFI network card. Most WIFI equipment will be compatible. However, the City can make no guarantees as to compatibility of your equipment with the CROWN network. Printers are not part of the CROWN network.

Will I need any special settings or passwords to connect?

No, CROWN is open to all visitors. No special encryption settings, user names, or passwords are required.

Can the City help me configure my computer?

Everyone's computer is different and you are responsible for knowing how to configure your own equipment. Some helpful tips are included on this page. The city is not responsible for any changes you make to your computer's settings. If you need additional assistance, you may need to contact the manufacturers of your hardware or software.